Frequently asked questions

You can book a regular taxi on demand by calling our dispatch on 1-700-500-500 or through the app. For a large taxi (6 passengers) or a minibus (up to 20 passengers), we recommend booking in advance to make sure the vehicle you need is available and your pickup is on time.

Yes. We recommend booking your airport taxi at least 24 hours in advance, so we can reserve the right vehicle for you (regular or large) and make sure you arrive on time.

Our offices and control center are at 18 Hillel Street in Jerusalem, so we respond quickly anywhere in the city and the surrounding area. We also provide rides to every part of Israel, including intercity trips and Ben Gurion Airport transfers.

Our taxi station is available 24 hours a day, 7 days a week, so you always have a way to get where you are going.

You can pay in cash, with Bit or by credit card through the Taxi Israel app.

Yes. Our dispatch provides service in Hebrew and English, so booking is easy even if you don't speak Hebrew.

Yes. Taxi Israel Ltd. specializes in long-term partnerships with businesses, organizations and government institutions. We provide tailored transportation, including staff transportation, VIP transfers for guests from abroad and dedicated courier services, to strict professional and safety standards.

As a company operating since 1952, we take care to recruit professional, courteous and highly experienced drivers. All our drivers receive appropriate training and are committed to a high standard of service, road safety and punctuality.

Our drivers are spread across Jerusalem, so pickup times are short. When you book on demand, our dispatch sends the taxi closest to you.

Every neighborhood in Jerusalem and the surrounding area, plus intercity rides anywhere in Israel and Ben Gurion Airport transfers. Our main office at 18 Hillel Street lets us respond quickly across the city.

Call our dispatch on 1-700-500-500 or book in the Taxi Israel app, where you can also follow your driver in real time and pay by card.

In Israel, a "special" is a private taxi ride. The taxi picks you up at your address and drives you straight to your destination, with no other passengers and no fixed route, unlike a sherut (shared taxi) that runs on a fixed line. Every Taxi Israel ride is a special.

Rides within the city are charged by the meter at the official Ministry of Transport rate. The fare depends on the distance, the travel time and the time of day.

Yes. Our dispatch provides service in Hebrew and English, so booking a taxi in Jerusalem is easy even if you don't speak Hebrew.

We recommend booking your airport taxi at least 24 hours in advance, so we can reserve the right type of vehicle for you (regular, large or minibus) and make sure your pickup is on time. On-demand bookings are also possible, subject to availability.

Usually 40 to 60 minutes, depending on your pickup point, the time of day and traffic. At peak times it is worth leaving earlier, and we are happy to help you choose a pickup time when you book.

Israel Airports Authority recommends arriving at Ben Gurion Airport about three hours before an international flight. Allowing for the drive, we recommend booking your pickup about four hours before takeoff, and even earlier at peak times.

Yes. Taxi Israel operates 24 hours a day, including night flights and early-morning departures. We time your pickup to your flight.

Yes. Book your pickup in advance by phone or in the app, and our driver will wait for you at the airport and take you straight to your address in Jerusalem. The service is also ideal for guests from abroad.

Yes. For families, groups or lots of luggage, we run large taxis for 6 passengers and minibuses for up to 20 passengers, booked in advance.

The fare follows the official Ministry of Transport intercity rate and depends on the time of travel and the type of vehicle. For an exact fare for your trip, call 1-700-500-500.

Book in advance by phone on 1-700-500-500 or in the app, and tell us your scheduled landing time and flight number, the number of passengers, how many bags you have and your address in Jerusalem.

1-700 numbers usually work only from Israeli phone lines. If you are booking before your trip, the easiest way is to ask your hotel or host in Israel to call us for you.

Let our dispatch know about any change to your landing time, and we will arrange an updated pickup time with you.

Usually 40 to 60 minutes, depending on where you are going in the city and on traffic.

Yes. Besides regular taxis, we run large taxis for 6 passengers and minibuses for up to 20 passengers, so your whole family or group travels together with all the luggage. Large vehicles are booked in advance.

Yes. The service suits guests from abroad, VIP travelers and business visitors. Book their flight details in advance, and the driver will be waiting for them at the airport. Our dispatch speaks Hebrew and English.

A large taxi seats up to 6 passengers, and a minibus up to 20. We match the vehicle to the size of your group and the amount of luggage.

Yes. For a large taxi or a minibus we recommend booking in advance, to make sure the vehicle you need is available and your pickup is on time.

The number of passengers, the amount of luggage or equipment, the pickup address, the destination and the departure time. If you also need a return trip, mention it when you book.

Family trips, events, tours, staff transportation, intercity rides and airport transfers, wherever a group needs to travel comfortably and safely.

Yes. A minibus for up to 20 passengers or a large taxi for 6 is ideal for group trips to the airport with luggage, booked in advance.

Anywhere in Israel, for example Tel Aviv and the center, Haifa and the north, Be'er Sheva and the south, the Dead Sea and Eilat. The ride starts at your address and goes straight to your destination.

The fare follows the official Ministry of Transport intercity rate and depends on the destination, the time of travel and the type of vehicle. For an exact fare for your trip, call 1-700-500-500.

Regular taxis can be booked on demand. For long trips, early departures and large vehicles, we recommend booking in advance.

Yes. A large taxi seats up to 6 passengers and a minibus up to 20, so your whole group travels together in one vehicle. Large vehicles are booked in advance.

Yes. You can arrange your return trip in advance too, by phone or in the app.

A regular ride takes you from one point to another. With a private driver you plan a route with several stops, and the driver stays with you along the way until you return.

Anywhere in Israel, for example the Dead Sea and Masada, the Galilee, or Tel Aviv and Jaffa. Tell us the route you have in mind, and we will arrange the trip and the right vehicle.

The price depends on the route, the length of the day and the vehicle. Call 1-700-500-500 and tell us your plan, and we will give you a quote.

A regular taxi, a large taxi for 6 passengers or a minibus for up to 20 passengers, depending on the size of your group.

Yes. Our dispatch provides service in Hebrew and English, so visitors from abroad can easily arrange every detail.

Yes. Taxi Israel specializes in long-term partnerships with businesses, organizations and government institutions, including ongoing transportation agreements tailored to your needs and budget.

Staff transportation, VIP transfers for guests from abroad, business trips, transfers to conferences and events, and dedicated courier services, all to strict professional and safety standards.

Call our dispatch on 1-700-500-500 and tell us about your organization's transportation needs, such as the volume of rides, hours, destinations and vehicle types. We will put together a tailored proposal, and once it is approved we will arrange the start of the service.

Yes. We provide dedicated courier services for delivering documents and parcels quickly and reliably, in Jerusalem and across Israel.

Yes. Beyond Jerusalem and the surrounding area, we provide intercity transportation to every part of Israel, including Ben Gurion Airport transfers, according to your organization's needs.

Yes. The app is free to download from the App Store and Google Play; you only pay for your rides.

Book a taxi in a few taps, follow your driver in real time on the map and pay by credit card right in the app.

iPhone, through the App Store, and Android phones, through Google Play.

Of course. Our dispatch is available on 1-700-500-500, and you can pay the driver in cash or with Bit.

Call our dispatch as soon as possible on 1-700-500-500 and give us the details of your ride, such as the time, the pickup point and the destination. We will make every effort to help find your item.

Call our dispatch at least one hour before your pickup time. Last-minute cancellations, when the taxi is already on its way, may incur a cancellation fee.

For any question about privacy, email us at support@taxiisrael.co.il.

Contact details are listed in our accessibility statement. You can also call our dispatch on 1-700-500-500.